When approached by Belenky, the initial need was for a website. With consideration for the client’s business goals, we discovered a need for a form system to funnel leads to sales as well as a service ticket system to automate office workflow. They lacked professional and outstanding brand identity. We saw a unique industry opportunity to provide customers an easy-to-navigate list of inventory that supports quote requests and service ticket forms.
Together, with the Belenky team, we created an infrastructure that supports eCommerce, allows customers to request a quote on new products, supports support tickets, allows customers to request service, and displays sales territories.
belenky.com provides an elegant showcase for the various laundry equipment they sell, making it easy for customers to request a quote. Customers have the ability to submit a service request via form submission. Spare parts are available via eCommerce and forms are supported for driving operational excellence.
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